Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This policy describes what we collect, why we collect it, how we use and share it, and the choices and rights you have. If you have questions, contact us using the details in Section 14.

Because trust is the foundation of our community, we try to collect only what we need to operate the Service safely, and to be transparent about the rest.

2. Information we collect

3. How we use your information

We use your information to:

• Create and manage your account and verified profile;
• Provide smart matching and help you find and connect with travel partners;
• Operate messaging, the community feed and the AI travel assistant and trip planner;
• Process subscriptions, payments and any paid services;
• Run the optional selfie check, show the verified tick, and maintain the safety and integrity of the community;
• Respond to your requests, reports and support enquiries;
• Send service messages and, where permitted, updates and marketing you can opt out of;
• Know when you were last active, so we can count how many members use the Service and, if you have been away for a while, send an occasional email about new trips near you (you can turn these off in your email settings or from the email itself);
• Detect, prevent and address fraud, abuse and security issues;
• Comply with our legal obligations and enforce our terms and policies.

4. Verification and the selfie check

Every member confirms an email address. The selfie check on top of that is optional. Because it uses your face, which is biometric data, we run it only after you agree on the screen shown before the selfie. You can withdraw that agreement at any time by writing to support@findtravelpartner.com. Our team will then remove your verified tick and delete the photo copy described below, and tell you when it is done. To run the check we use a service provider that processes the selfie on our behalf and returns the result to us; its processing is governed by its own privacy and security commitments.

Verification (the email confirmation and the verified tick) is free for everyone. We use verification data to operate trust and safety features and we apply appropriate safeguards to protect it.

How the selfie check works: since 26 September 2026 the verified tick comes from a selfie check instead of an ID check. You take a live selfie on a secure page run by our provider, which checks that the selfie is live and compares it with your main profile photo; we send that photo for the comparison. No ID document is needed. We never store the selfie; the provider holds it on our behalf, under its own privacy and security commitments. We keep the result (verified or not, the liveness and match scores, and which photo was used) and a private copy of the profile photo your selfie matched, which no other member can see. If you later change your main photo, we send the new photo and that copy to the same provider, which compares them and is instructed not to keep them: the tick stays when it is clearly still you and is removed otherwise, and you can take a new selfie at any time. We delete the copy when you delete your account. The tick means your face matches your profile photos. It does not confirm your identity or your age.

5. Legal bases for processing (GDPR/UK GDPR)

If you are in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Performance of a contract: to provide the Service you sign up for;
• Consent: for certain processing such as optional marketing and some cookies, which you can withdraw at any time;
• Explicit consent: for the optional selfie check, which uses biometric data (your face). You give it on the screen before the selfie and can withdraw it at any time, as described in Section 4;
• Legitimate interests: to keep the platform safe, prevent fraud, and improve our Service, balanced against your rights;
• Legitimate interests also cover recording when you were last active and sending members who have been away an occasional email about new trips. You can object at any time by turning these emails off, and we will stop;
• Legal obligation: to comply with applicable laws.

6. How we share information

We share information only as needed to run the Service:

• With other members: your profile, photos and the information you choose to share are visible to other travelers so they can decide whether to connect with you. This includes your first and last name, which are shown publicly on your profile. Your email address, phone number and date of birth are never shown; other members see your age, not your birthday.
• With service providers: hosting, the selfie check, payment processing, analytics, communications and customer support providers who process data on our behalf under appropriate agreements.
• With travel & booking partners, when you choose to book travel, the necessary details are shared with the relevant provider to complete your booking (see our Affiliate Disclosure).
• For legal reasons: to comply with the law, respond to lawful requests, or protect the rights, safety and property of our members, the public or Find Travel Partner.
• In a business transfer: if we are involved in a merger, acquisition or sale of assets, your information may be transferred, subject to this policy.

7. Cookies & tracking

We and certain partners use cookies and similar technologies to operate the Service, remember your preferences, measure performance, and attribute bookings made through partner links. You can manage these as described in our Cookie Policy.

8. Data retention

We keep your personal information for as long as your account is active or as needed to provide the Service, and afterwards only as long as necessary to comply with our legal obligations, resolve disputes, prevent fraud and enforce our agreements. When data is no longer required, we delete or anonymise it.

Your last active date is a single value that is replaced each time you use the Service. We keep it while your account exists and delete it when you delete your account. We do not send emails about new trips to members who have been away for more than six months.

9. Your rights & choices

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. You can update much of your information directly in your account settings, or contact us to make a request.

10. International data transfers

We operate globally and may transfer, store and process your information in countries other than your own, including the United States. Where required, we use appropriate safeguards for such transfers. By using the Service, you understand your information may be processed in these locations.

11. Children's privacy

The Service is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove it.

12. Security

We use technical and organisational measures designed to protect your information, including encryption in transit, access controls and secure handling of verification and payment data. No method of transmission or storage is completely secure, but we work continuously to safeguard your data and to respond promptly to any incident.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated policy.

14. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Find Travel Partner

Email: support@findtravelpartner.com

30 N Gould St Ste R, Sheridan, WY 82801, USA